Terms and Conditions

Terms & Conditions

Please read these Terms & Conditions (“Terms”) carefully before using the www.peekaboopatterns.com website operated by Peekaboo Patterns (“us”, “we” or “our”) 

Purchases 

If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.

You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.

The service may employ the use of third party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.

We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.

We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.

Deliveries 

Delivery charges are based on the shipping weight of items ordered. Estimated delivery time differs between products and ranges from 3 business days – 2 weeks. 

In-stock: All areas serviced by couriers will have a delivery time of 3-5 business days. Other areas will take 1-2 weeks depending on the location. 

Pre-order: Delivery time for pre-ordered/customised items is 1-2 weeks. 

Communication

When you visit our website, you are communicating with us electronically. You will be required to provide a valid phone number and e-mail address while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

Return/Exchange Policy

You agree to abide by our return/exchange policy found on this page on our website: https://www.peekaboopatterns.com/policies/refund-policy

Availability, Errors and Inaccuracies

We are constantly updating product and service offerings on the Service. We may experience delays in updating information on the Service and in our advertising on other web sites. The information found on the Service may contain errors or inaccuracies and may not be complete or current. Products or services may be priced incorrectly, described inaccurately, or unavailable on the Service and we cannot guarantee the accuracy or completeness of any information found on the Service.

We therefore reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Accounts

When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene.

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.

Changes

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. What constitutes a material change will be determined at our sole discretion.

Governing Law 

The validity, construction and enforceability of these Terms of Use, the Privacy Policy and other policies shall be governed and construed in accordance with the laws of India. 

 

Refund Policy

At Peekaboo Patterns, we want you to be happy and over-the-moon about your purchase. However, in light of the Covid-19 pandemic, and especially since we deal with products for children, we have a strict No Return policy due to safety and hygiene issue. 

However, Peekaboo Patterns reserves the right to accept requests for returns/exchange at its discretion. For a product to be eligible for a return, the item must be in a saleable condition received in, unworn or unused with tags, and in its original packaging along with the receipt and proof of purchase. 

Soiled, used or damaged items will not be accepted. If we receive damaged returns, customer will not be credited. 

To initiate a return, please contact info@peekaboopatterns.com. On acceptance of your return, you will be sent a return shipping label along with instructions on where to send your package. Items sent to us without a return shipping label will not be accepted. Online order cannot be returned to the store without return authorization. 

Return requests have to be sent within 48 hours of receipt of product. 

We will notify you once we have received and inspected your return and intimate you on if the refund was approved or not. If approved, you will be automatically refunded on your original payment method. Please do check with your bank/credit card company if you haven’t received the refund with 7-14 business days.